You've got questions and we've got answers!

However, if we didn't answer one of your questions below, please just send it to support@iancosmetics.com
Yes we are! We are taking all safety and shipping precautions to pack orders and get them delivered in a timely manner.
Shipping Time (after you get your shipment notification!) United States: First Class: 2-3 business days, Priority: 1-2 business days, Express: overnight shipping,
Once your order leaves our warehouse and is scanned in by USPS, they are NOW responsible for your package. If a package is lost, due to USPS's negligence, you'd have to file a claim via their website.
I.A.N. currently ships to the 50 states. We are working on bringing I.A.N. everywhere around the world. Tag us @iancosmetics to let us know where you live!
We offer two shipping speeds, because sometimes you can wait and sometimes you can't. Standard (3-5 business days): $7 Priority (2-3 business days): $10
Here’s how it works: you order, we process, then we ship. Ordering takes a few seconds. Processing takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). Then our mail carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
If your order is shipping to an incorrect address, please email support@iancosmetics.com
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